Reference

How zt99 Handles Your Personal Information

When you open an account on zt99, deposit via JazzCash, Easypaisa, or Raast, or simply browse the lobby, we collect certain information to keep your account running and your transactions secure.

Account DataPayment PrivacyYour RightsCookie ControlsContact the Team
zt99 How zt99 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected by SSL encryption on every page. Login sessions use OTP verification tied to your registered phone number, which means a new device cannot access your wallet without the code sent to you.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby loads on mobile. You can review and adjust these from the cookie banner or from Settings at any time.

Data Retention

Active account data is held while your account remains open. When you close your account, we retain transaction records for the period required under applicable financial regulations, then delete remaining personal data.

Requesting Changes

You can request a copy of the data we hold on you, ask us to correct inaccurate details, or request deletion where regulations allow it. Contact support via email or live chat with your account email to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Email Support Send your privacy request or data query to our support address. Include your registered email and the account detail in question so we can locate your record quickly.
Live Chat Open the chat widget from any page in the lobby. Our team can log a formal data request, confirm what information we hold, or point you to the right contact for account deletion.
Account Settings For cookie preferences and marketing opt-outs, go to Settings inside your account. Changes you make there apply immediately and do not require a support ticket.

Common Questions About Your Privacy on zt99

If something in this policy is unclear, the answers below cover the questions we hear most often. For anything not addressed here, our support team can take a formal data request and respond within the timeframe required under applicable law.

We collect your name, email address, phone number, and the identity documents you submit during verification. This is the minimum needed to open and secure your account wallet.

No. We store only the transaction reference and wallet identifier returned by the payment processor. Your PIN and login credentials for JazzCash, Easypaisa, or Raast never pass through our systems.

Yes. Contact support via email or live chat with your registered account email. We will confirm your identity and provide the relevant data within the period required by applicable law in eligible regions.

Go to Settings in your account and switch off marketing preferences. You can also unsubscribe directly from any email we send you. The change applies from the next communication cycle.

Only with payment processors like the networks that handle JazzCash, Easypaisa, and Raast transactions, and with identity verification partners. We do not sell data or share it for advertising purposes.

Transaction logs are kept for the period required under financial record-keeping rules where local law applies. Personal data not required for compliance is deleted once that period ends.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.